PostScript (PS) and Printer Command Language (PCL) printer drivers (Rev: 1.1)

In most laserjet printer, there are 2 types of printer drivers provided, namely PostScript (PS) and Printer Command Language (PCL). The PS printer driver is normally use to print Portable Document Format (pdf) document. For other document types (.doc, .txt, etc), please use the PCL printer driver.

---

HP 4500 colour laser printer

If you are printing a .pdf document to a HP 4500 colour laser printer using the HP Universal Print Driver for Windows PCL6 (v5.0) for Windows XP Operating System (OS), you will encounter the below printout error:

PCL XL error
subsystem: KERNEL
Error: UnsupportedProtocol
Operator: 0x0
Position: 0


The above error occurred because you are printing a .pdf document but you have use the PCL6 printer driver to print your document. Please change your printer driver to PS driver, eg: HP Universal Print Driver for Windows PostScript (v5.0) before printing.

---

If you are printing a .doc document to a HP 4500 colour laser printer using the HP Universal Print Driver for Windows PCL6 (v5.0) for Windows XP OS and you encountered the below printout error:

PCL XL error
subsystem: KERNEL
Error: UnsupportedProtocol
Operator: 0x0
Position: 0


The problem is caused by the HP Universal Print Driver for Windows PCL6 (v5.0) printer driver. You should delete the HP laserjet 4500 printer that uses the HP Universal Print Driver for Windows PCL6 (v5.0) printer driver. Then, install the HP LaserJet 4500 PCL6 Printer Driver and use it to print the .doc document to a HP 4500 colour laser printer.