Solved "MsiOpenPackageEx failed with error 1625" or "1628: Failed to complete installation" when installing FEKO v6.2 (32 bits) on certain Windows OS (Rev: 1.0)

Problem description

During FEKO v6.2 (32 bits) (474,465,152 bytes) installation on some Windows Operating System (OS) machines (eg: Windows XP x64 OS), the FEKO v6.2 installer may fail with:

MsiOpenPackageEx failed with error 1625 or
1628: Failed to complete installation

This is probably caused by the following:

Starting with Microsoft Windows XP, a security policy named Software Restriction Policies (also known as SAFER) was introduced to help users avoid running unsafe files. Windows Installer uses Software Restriction Policies to verify the signatures of signed .msi or .msp package files. Windows Installer does this to make sure that the files were not tampered with before they are installed on the computer. Windows XP and Windows Server 2003 require the whole .msi or .msp package file to be loaded into one contiguous piece of memory in the address space of the Windows Installer process.

If a .msi or .msp package file is too large to fit into a contiguous piece of virtual memory, Windows Installer cannot verify that the package is correct. You might encountered the "MsiOpenPackageEx failed with error 1625" or "1628: Failed to complete installation" error during FEKO v6.2 installation. The workaround that is described below enables Software Restriction Policies to use less virtual memory to perform the signature verification. Therefore, Windows Installer can verify any file size.


Workaround

Assume that you are running Windows XP x64 OS.

1. Kindly click Start -> Run. Kindly type 'secpol.msc' (without the quotes), and then click OK. This will open the Local Security Settings.
   
   
2. Kindly click "Software Restriction Policies".
   If no software restrictions are listed, please right-click on "Software Restriction Policies", then left-click on "Create New Policy".
   
   
3. Under "Object Type", please double-click Enforcement.
   
   
   
4. Click "All users except local administrators", and then click OK. Please restart the computer for the change to take effect.
   
   
   
5. Kindly install FEKO v6.2 again.

After FEKO v6.2 is installed, please reset the enforcement level by following the previous workaround steps. However, in step 4, please click "All users" instead of "All users except local administrators".


Reference

[1] FEKO Support, FEKO Suite 6.2 Known Problems and Bugs (for FEKO contract customer only)

Solved "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" error when clicking a hyperlink in Microsoft Word (Rev: 1.0)

When clicking a hyperlink in Microsoft Word in a Windows XP Professional SP3 Operating System (OS), a pop up with the below error message appeared:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator


Solutions

1. In Windows XP OS, please click Start -> Run... and kindly type regedt32 to open the Registry Editor.
   
   
2. In the Registry Editor, please browse to
   HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
   
   Please check if the (Default) name of REG_SZ type has the data value of
   "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
   
   
3. In the Registry Editor, please browse to
   HKEY_CLASSES_ROOT\.html
   
   The (Default) name of REG_SZ type has a data value of chromefile. Since the Google Chrome browser had already been uninstalled in the computer, the hyperlink in the Microsoft Word failed with the "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" error. Please right-click on the (Default) name and select Modify. Kindly change the (Default) value data from chromefile to htmlfile.
   
   
4. Please close the Registry Editor and restart the computer. The hyperlink in Microsoft Word will work because the Internet Explorer will open and browse to that hyperlink that you have clicked in Microsoft Word.

Reference

[1] This operation has been cancelled due to restrictions in effect

Bad experience on Fuji Xerox DocuPrint M205b Multifunction printer (Rev: 1.1)

First time bought a Fuji Xerox DocuPrint M205b Multifunction printer (S$169). The Fuji Xerox DocuPrint M205b printer (supports USB 2.0 only) is connected to the Dell Optiplex GX270 computer (running Windows XP Professional SP3 Operating System) rear USB port that supports USB 2.0. When printing a test page locally, the “Print” button on the printer will briefly light up and the printer panel will show a “cancelling…” message, and nothing print out.

The Copying and Scanning functions of the Fuji Xerox DocuPrint M205b Multifunction printer work fine. Reinstalled the printer drivers from the printer CDROM, or updated the printer Graphics Device Interface (GDI) print drivers to a newer version 1.007 that is downloaded from Fuji Xerox Support website, or updated the printer MCU Firmware to a newer version 2.16 or changing the printer USB cable still encountered the same “cancelling…” error.

After checking with the Fuji Xerox Technical Support by phone, it was known that the 4 years warranty (2 years standard + 2 years limited carry-in warranty) are actually all carry-in warranty. The Fuji Xerox technical support lady did not give much technical advices except that we sent the Fuji Xerox DocuPrint M205b printer to their Fuji Xerox Customer Care Centre for checking. Never expect a new delivered printer to have such printing problem where we need to hand-carry the new printer (8.9 kg) immediately for servicing repair at Fuji Xerox Customer Care Centre, or pay S$40.00 (transportation charge) for on-site printer servicing.

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[JackNg, updated 13 Sept 2012]

After trying all the 6 rear USB ports and 1 front USB port of the Dell Optiplex GX270 computer, the "cancelling…" error still existed and cannot be solved. In the end, I connected the Fuji Xerox DocuPrint M205b printer to a Dell Optiplex GX620 computer (also running Windows XP Professional SP3 Operating System) rear USB port that also supports USB 2.0. I performed a fresh installation of the Fuji Xerox DocuPrint M205b printer drivers from the printer CDROM at the Dell Optiplex GX620 computer. After restarting the computer, the Fuji Xerox DocuPrint M205b printer print normally and the "cancelling…" error was solved in the Dell Optiplex GX620 computer.

The main different of the Dell Optiplex GX270 and Optiplex GX620 computers are the USB Controllers in the Device Manager. Dell Optiplex GX270 computer shown a "Standard Enhanced PCI to USB Host Controller" while the Dell Optiplex GX620 computer shown a "Intel 82801EB USB2 Enhanced Host Controller - 24DD". As connecting an external USB hardisk to both Dell Optiplex GX270 and Optiplex GX620 computers have no connection error, I suspected the Fuji Xerox DocuPrint M205b printer “cancelling…” error was caused by the different in the USB Controllers.

Solved Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition failed to install error (Rev: 1.0)

In the Windows XP Professional SP3 Operating System (OS) computer, Microsoft Office Professional Plus 2010 SP1 software included the Microsoft InfoPath Designer 2010 software [version 14.0.6123.5001 (32 bit)]. The Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch failed to install in the Windows XP OS. Windows XP OS will repeatedly prompt you to install the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch again.

If we surf the Microsoft Windows Update website using Internet Explorer browser and click the "Review your update history" on the Left Hand Side (LHS) of the webpage, the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition "Failed Status" indicated that the installation failure had an Error Code: 0x80070652.

If we view the C:\WINDOWS\WindowsUpdate.log, under the "AU received handle event" for "Title = Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition", the error "a34    Handler      : WARNING: First failure for update {BE1DF1D8-B6BB-497A-8A3F-9EA5D58B6CAE}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = WriteRegistryValues" seems to be related to the registry writing error. The lines "41c    AU      # WARNING: Install failed, error = 0x80070643 / 0x0000057A" seems to indicate that the error codes are 0x80070643 or 0x0000057A.


Solutions

1. In the Windows XP OS, please go to "Start" -> "Control Panel" -> "Add or Remove Programs" and uninstalled the "Microsoft Office 2010 Language Pack for Chinese Simplified 32 bit". Exit from the "Add or Remove Programs" once the "Microsoft Office 2010 Language Pack for Chinese Simplified 32 bit" was uninstalled.
   
   
2. Without rebooting the computer, please install the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch. This time, the patch installation is successful.

Solved changing Microsoft Office 2010 from Chinese user interface to English user interface without reinstalling Microsoft Office 2010 in Windows XP x86 OS (Rev: 1.0)

For BENQ JoyBook S42 notebook with Windows XP Professional SP3 x86 Operating System (OS), the Microsoft Office 2010 default Display Language and Help Language are shown as Chinese language. Although the Windows XP Professional SP3 OS default input language was already set as English (United States) language, the Microsoft Office 2010 default Display Language was set to match the Microsoft Windows interface language (English), and the default Help Language was set to match the display language (English), the Microsoft Office 2010 user interface is still Chinese language as shown below:





Solution to change Microsoft Office 2010 from Chinese user interface to English user interface without reinstalling Microsoft Office 2010

1. You will need to buy an Microsoft Office 2010 English Language Packs (S$32.55), or you can download the various Microsoft Office 2010 Language Packs from "My Digital Life: Office 2010 Language Packs (version 14.0.4730.1010) Free Official Direct Download Links".
   
   
2. Assume you have already downloaded the "Microsoft Office 2010 English Language Pack 32-bit (x86): X16-37701.exe" (435,987,576 bytes). Kindly double-click the X16-37701.exe to install the Microsoft Office 2010 English Language Pack 32-bit. At the "Select a Microsoft Office Product" window, please select "Microsoft Office Language Pack 2010 - English" and click the "Continue" button. Kindly accept the Microsoft License Agreement and click the "Install Now" button to start the installation.
   
   
3. After the installation has completed, in Windows XP OS, please go to Start -> All Programs -> Microsoft Office -> Microsoft Office 2010 Tools -> Microsoft Office 2010 Language Preferences. Please set the default Display Language and Help Language as English. You will be prompt the below:
   
   Microsoft Office 2010 Language Preferences Change
   You have changed your language preferences. For these changes to take effect, you must restart Office. Save your work, and then close all Microsoft Office programs.
   
   
4. Kindly save your work and restart Microsoft Office 2010. Your Microsoft Office 2010 user interface (excluding Microsoft Visio 2010) had successfully changed from Chinese to English language user interface as shown below:
   
   
   
   
5. (optional) If you have also installed Microsoft Visio 2010, please repeat step 2 except that at the "Select a Microsoft Office Product" window, please select "Microsoft Visio Language Pack 2010 - English". Kindly click the "Continue" button and accept the Microsoft License Agreement. Click the "Install Now" button to start the installation for Microsoft Visio Language Pack 2010 - English. After the installation had completed, the Microsoft Visio 2010 user interface will change from Chinese to English language user interface.

Solved changing SATA operation mode in BIOS from IDE to AHCI without reinstalling Windows XP x64 OS for ASUS P8H77-M motherboard (Rev: 1.0)

Before the Windows XP x64 Operating System (OS) installation process on Asus P8H77-M motherboard computer that has Intel H77 Express Chipset, the SATA configuration mode in the BIOS by default is set to IDE and not RAID/AHCI. Hence, the RAID/AHCI drivers are not loaded during the Windows XP x64 OS installation process.

After installing the Windows XP x64 OS, I have failed to install the Intel Rapid Storage Technology Driver software v11.1.0.1006 (under SATA category) for Windows XP 32/64 bit & Win7 32/64 bit (WHQL). If I set the BIOS SATA configuration mode from IDE to AHCI (Advanced Host Controller Interface), the computer will get a blue screen "STOP 0x0000007B" error during bootup because the Windows XP x64 OS failed to load the AHCI drivers to detect the Seagate 2 TB SATA3 hardisk.


Solutions to change SATA operation mode in BIOS from IDE to AHCI without reinstalling Windows XP x64 OS for ASUS P8H77-M motherboard

1. Please download iaStor_64bit_forAHCI_WinXPSP2x64.rar and also the Intel Rapid Storage Technology Driver software v11.1.0.1006 for Windows XP 32/64bit & Win7 32/64bit (WHQL) from Asus website.
   [iaStor_64bit_forAHCI_WinXPSP2x64.rar MD5 checksum: 83c42559d0ca79bc4290a305c2f39c88]
   
   Files inside the iaStor_64bit_forAHCI_WinXPSP2x64.rar:
   
   
   • iaStor.sys (568, 600 bytes, v11.1.0.1006, 64 bit driver)
     The iaStor.sys is from the Asus P8H77-M motherboard download site, under SATA category for Intel Rapid Storage Technology Driver software v11.1.0.1006 (Intel_Rapid_V11101006_XPWin7.zip) for Windows XP 32/64bit & Win7 32/64bit (WHQL). After unzip the Intel_Rapid_V11101006_XPWin7.zip file, the iaStor.sys is under the \Driver\64bit directory.
     
     
   • ASUS P8H77-M_AHCI_HKLM_CCS_iaStor.reg file:
     
     Windows Registry Editor Version 5.00
     
     [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStor]
     "Type"=dword:00000001
     "Start"=dword:00000000
     "ErrorControl"=dword:00000001
     "Tag"=dword:00000019
     "ImagePath"="system32\\drivers\\iaStor.sys"
     "DisplayName"="Intel AHCI Controller"
     "Group"="SCSI Miniport"
     
     [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStor\Parameters]
     "BusType"=dword:00000003
     
     [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStor\Enum]
     "0"="PCI\\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\\3&11583659&0&FA"
     "Count"=dword:00000001
     "NextInstance"=dword:00000001
     
     
   • ASUS P8H77-M_AHCI_HKLM_CS001_iaStor.reg file:
     
     Windows Registry Editor Version 5.00
     
     [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CriticalDeviceDatabase\pci#ven_8086&dev_1e02&cc_0106]
     "Service"="iaStor"
     "ClassGUID"="{4d36e96a-e325-11ce-bfc1-08002be10318}"
   
   
2. In Windows XP x64 environment, please copy the iaStor.sys to the C:\WINDOWS\system32\drivers directory. Then, kindly right-click on ASUS P8H77-M_AHCI_HKLM_CCS_iaStor.reg and click "Merge" to add the registry to the Windows XP x64 OS. Please also right-click on ASUS P8H77-M_AHCI_HKLM_CS001_iaStor.reg and click "Merge" to add the registry to the Windows XP x64 OS. Please restart the computer and go to BIOS (DO NOT allow the Windows XP x64 OS to start the bootup process).
   
   
3. During computer bootup, I pressed [DELETE] to enter BIOS. In BIOS, I clicked Advanced Mode -> Advanced -> SATA Configuration -> SATA Mode Selection and changed the SATA Mode from IDE to AHCI. I pressed [F10] to save the configuration and reset the BIOS. The Windows XP x64 OS boot up successfully without the blue screen "STOP 0x0000007B" error.
   
   
4. I login to Windows XP x64 OS. Windows XP x64 OS will automatically shown a wizard to install the new detected hardware drivers. I cancel the wizard. I opened a Windows Explorer, go to the extracted directory of Intel Rapid Storage Technology Driver software v11.1.0.1006 and double-click the setup.exe to install the Intel Rapid Storage Technology Driver software v11.1.0.1006. Once the installation is successfully, it will prompt me to restart the computer to apply these changes. I clicked the "Finish" button to restart the computer.
   
   
5. I login to Windows XP x64 OS. Under the Device Manager -> IDE ATA/ATAPI controllers, you will see an Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller.

Reference

[1] HOWTO: enable AHCI mode after installing Windows

Solved unknown devices in Windows 7 (x64) OS on computer with Asus P8H77-M motherboard (Rev: 1.4)

After installing Windows 7 (x64) Operating System (OS) on computer with Asus P8H77-M motherboard  [Intel Core i5-3470 (3.2 Ghz) CPU, Corsair Vengeance 16 GB DDR3 1600 Mhz memory, etc], there are a few unknown devices in the Control Panel -> System -> Device Manager as shown below:

1. Ethernet Controller
   -> Installing the device drivers under LAN -> Realtek LAN Driver v7.52.203.2012 for Windows 7 (32bit & 64bit) (WHQL). [Download]
   
   
2. PCI Simple Communications Controller
   -> Installing the device drivers under Utilities -> Management Engine Interface v8.0.0.1262 for Windows XP 64bit & Windows 7 64bit. [Download]
   
   
3. SM Bus Controller
   -> Installing the device drivers under Chipset -> Intel Chipset Driver v9.3.0.1019 for Windows 7 64bit (WHQL). [Download]
   
   
4. Standard VGA Graphics Adapter
   -> Installing the device drivers under VGA -> Intel Graphics Accelerator Driver v8.15.10.2669 for Windows 7 64bit (WHQL). The Intel Graphics Accelerator Driver from Asustek is better than the Microsoft Standard VGA Graphics Adapter generic device drivers. [Download]
   
   Before installing the Intel Graphics Accelerator Driver, you will need to install the Microsoft .NET Framework v3.5 Service Pack 1 or higher version first. After installing the Intel Graphics Accelerator Driver v8.15.10.2669, the Windows 7 x64 OS has a newer update Intel Graphics Accelerator Driver from Microsoft Update. Anyway, just install it.
   
   
5. Universal Serial Bus (USB) Controller
   -> Installing the device drivers under USB -> Intel USB 3.0 Driver v1.0.4.220 for Windows 7 (32bit & 64bit) (WHQL). [Download]
   
   If your OS is Windows XP (x86 or x64), you cannot installed this Intel USB 3.0 Driver because it is not supported by the Asus P8H77-M motherboard. Please refer to the P8Z77 or P8H77 Series Windows OS Limitation Notices for more information.
   
   
6. Unknown (Hardware Ids: ACPI\INT33A0)
   -> Installing the device drivers under Utilities -> Intel Smart Connect Technology v2.0.1083.0 for Windows 7 (32bit & 64bit). [Download]
   
   In the BIOS Advanced Mode, I clicked the "Advanced" -> "PCH Configuration" -> "Intel(R) Smart Connect Technology" -> "ISCT Configuration" and set it to "Enabled".

In the Asus P8H77-M motherboard download website, under "Utilities" -> "Version 1.02.28", I have also downloaded and installed the Utilities v1.02.28 because it contained useful features such as USB 3.0 Boost v1.02.12 for Windows 7 (32bit & 64bit), GPU Boost v1.01.05 for Windows XP (32bit & 64bit) & Windows 7 (32bit & 64bit), etc.

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Update BIOS file using the BIOS built-in Asus EZ Flash 2 Utility

I have also updated the Asus P8H77-M motherboard BIOS from version 0403 to 0514 to improve system stability and also to enhance compatibility with some USB devices. After downloaded the BIOS update file "P8H77-M-ASUS-0514.zip", I unzip it and saved the P8H77-M-ASUS-0514.CAP file at d:\ drive. Then, I reboot the computer and press [DELETE] key to enter the BIOS. In the BIOS Advanced Mode, I clicked "Tool" -> "Asus EZ Flash 2 Utility". I navigate to the hardisk that contains the d:\P8H77-M-ASUS-0514.CAP and performed the BIOS update process of the P8H77-M-ASUS-0514.CAP within the BIOS. I reboot the computer when the BIOS update process is done.

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Manually set Corsair Vengeance DDR3 1600 Mhz memory to run at 1600 Mhz in BIOS

The Asus P8H77-M motherboard BIOS by default will auto detect the Corsair Vengeance 16 GB DDR3 1600 Mhz memory to run at 1333 Mhz speed. In the BIOS Advanced Mode, I clicked the "Ai Tweaker" -> "Memory Frequency", and manually set the memory speed from "Auto" to "DDR3-1600Mhz".

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Trusted Platform Module (TPM) support

The Asus P8H77-M motherboard indicates that it support TPM. However, when trying to install the Infineon TPM Professional Driver v3.6.000 for the Windows 7 64bit OS, an error on "Cannot find
the Trust Platform Module" occurred and the installation failed. From the Asus Technical Support, the Asus P8H77-M motherboard only has TPM pins. We need to purchase the TPM module individually if we want to have TPM support.

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Problems encountered & solutions


According to the Asus P8H77-M motherboard manual page 1-41 (53 of 96) on "System Requirements for Intel 2012 Desktop responsiveness technologies" for Intel Smart Response Technology, Intel Rapid Start Technology and Intel Smart Connect Technology, the below requirement must be meet:

1. CPU: Intel 3rd/2nd generation Core Processor family
   
2. OS: Windows 7 Operating System (OS)
   
3. SSD: One dedicated Solid State Disk (SSD) to support Intel Smart Response (SATA mode must be set as RAID) and Intel Rapid Start Technology is necessary.
   
4. HDD: At least one Hard Disk Drive (HDD) for the system OS drive.
   
5. DRAM: To enable Intel Rapid Start Technology, DRAM size smaller than 8 GB is required.

Intel Smart Response Technology

The Intel Smart Response Technology boosts overall system performance by using an installed fast SSD (minimum 20GB caching size and maximum 64GB caching size) as a cache for frequently accessed operations.

Intel Rapid Start Technology

The Intel Rapid Start Technology allows you to quickly resume your computer from sleeping mode because it saves your computer’s system memory to the configured SSD. Before applying Intel Rapid Start Technology, please go to BIOS -> Advanced Mode -> Advanced -> PCH Configuration -> enable (Intel Rapid Start Technology). You will also need to create a partition (required partition size = System DRAM memory) precisely to enable the Intel Rapid Start Technology.

Intel Smart Connect Technology

The Intel Smart Connect Technology provides the latest content updates and energy efficiency to your computer’s platform. The Intel Smart Connect Technology periodically wakes up the computer from sleeping mode, performs user state gathering and initiates re-entry to sleeping mode to wake-up after a set time interval. Intel Smart Connect Technology supports Windows Live Mail, Microsoft Outlook and Seesmic applications. Before applying Intel Smart Connect Technology, please go to BIOS -> Advanced Mode -> Advanced -> PCH Configuration -> enable (Intel Smart Connect Technology).


Solved cannot install Intel RAID/AHCI Drivers error in Windows 7 x64 OS

When trying to install the Intel RAID features or the Advanced Host Controller Interface (AHCI) Drivers v11.0.0.1032 for Windows XP 64bit & Windows 7 64bit (WHQL), an error on "This system does not meet the minimum software requirement" appeared because there is no 2.5” SATA Solid State Drive (SSD), and the 16 GB computer memory is not suitable for the Intel Rapid Start Technology requirement of DRAM size smaller than 8 GB. Hence, I failed to install the RAID/AHCI Driver using the setup.exe.

I have also failed to install the 64 bits AHCI drivers alone (without using the setup.exe) in Windows 7 x64 OS. Before the Windows 7 x64 OS installation process, the SATA configuration mode in the BIOS by default is set to IDE and not RAID/AHCI. Hence, the RAID/AHCI drivers are not loaded during the Windows 7 x64 OS installation process.

When the Windows 7 x64 installation is completed, any unused storage drivers (eg: RAID/AHCI drivers) are disabled by Windows 7 OS. This behavior speeds up the Windows 7 operating system's startup process. If I set the BIOS SATA configuration mode from IDE to AHCI, the computer will get a blue screen "STOP 0x0000007B" error during Windows 7 x64 OS bootup because the AHCI drivers are disabled by Windows 7 OS.


Solutions


When you change the boot drive (c:\ drive with Windows 7 x64 OS) to a driver that has been disabled (eg: AHCI drivers), you must enable the new driver (eg: Standard AHCI 1.0 Serial ATA Controller drivers from Microsoft) before you change the hardware configuration.

1. I have ran registry editor, regedt32 to edit the below 2 registries:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci
  -> right-click on "Start" in the "Name" column, then click "Modify" and change the default value from 3 to 0 (zero, not capital letter O).
  
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\iaStorV
  -> right-click on "Start" in the "Name" column, then click "Modify" and change the default value from 3 to 0 (zero, not capital letter O).

I exit from the registry editor and reboot the computer. Please refer to Error message when you start a Windows 7 or Windows Vista-based computer after you change the SATA mode of the boot drive: "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE" for more detail steps and information.


2. During computer bootup, I pressed [DELETE] to enter BIOS. In BIOS, I clicked Advanced Mode -> Advanced -> SATA Configuration -> SATA Mode Selection and changed the SATA Mode from IDE to AHCI. I pressed [F10] to save the configuration and reset the BIOS. The Windows 7 x64 OS boot up successfully without the blue screen "STOP 0x0000007B" error.


3. I login to Windows 7 x64 OS. Windows 7 x64 OS will automatically installed the Microsoft Standard AHCI 1.0 Serial ATA Controller drivers. Once the installation is successfully, it will prompt me to restart the computer to apply these changes. I click "Restart Now" to restart the computer.


4. I login to Windows 7 x64 OS. I go to Device Manager -> IDE ATA/ATAPI controllers. I click to select the Standard AHCI 1.0 Serial ATA Controller, then right-click & select the "Update Driver software". I pointed the update drivers to the Asus Intel RAID/AHCI Driver v11.1.0.1006 for Windows XP 64bit & Windows 7 64bit (WHQL) (extract it and the AHCI 64 bits drivers are under the \Drivers\64bit directory) drivers. Windows 7 x64 OS will installed the Asus update drivers, Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller. Once Windows 7 x64 OS has successfully update the AHCI drivers from Microsoft Standard AHCI 1.0 Serial ATA Controller to Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller, it will prompt that the hardware that you have installed will not work until you restart your computer. I restart the computer.
   

5. I login to Windows 7 x64 OS. Windows 7 x64 OS will automatically prompt you to restart your computer to apply these changes. I restart the computer.


6. I login to Windows 7 x64 OS and activate the Windows 7 x64 OS online again.

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Asus P8H77-M motherboard USB 3.0 connector for front panel failed to work properly

The computer has an Antec 520W power supply and is using the built-in Intel HD Graphic 2500 port, and has only 1 Seagate 2 TB SATA3 HDD and a SATA DVD drive. Since the Asus P8H77-M motherboard supports 2 x USB 3.0/2.0 ports at mid-board (20-1 pin USB3_34) for front panel support, a CoolerMaster RA-USB-3035-IN 3.5" USB 3.0 adapter is connected to the motherboard 20-1 pin USB3_34 and used as a front panel USB 3.0 ports.

When connecting a Seagate FreeAgent Goflex 1 TB external USB 3.0 hardisk (without any power adapter) to the CoolerMaster RA-USB-3035-IN 3.5" USB 3.0 adapter in Windows 7 x64 OS, the USB 3.0 connection is not stable (connection will auto cut off by itself, then auto connect, then auto cut off again after a few seconds).

When connecting a Western Digital MyBook Essential external 3 TB hardisk (with a power adapter) to the CoolerMaster RA-USB-3035-IN 3.5" USB 3.0 adapter in the Windows 7 x64 OS, a pop up saying that "This device can perform faster if you connect it to a super speed USB 3.0 port" and it can only run at USB 2.0 speed.

If I connect these 2 hardisk to the rear USB 3.0 ports, the USB 3.0 connection can runs at USB 3.0 speed [5 Gbits per second (Gbps)] and is stable. The Asus P8H77-M motherboard USB 3.0 connector (20-1 pin USB3_34) failed to work as expected. From Asus Support feedback, the front panel USB 3.0 ports may not has enough power to run the Seagate FreeAgent Goflex 1 TB external USB3.0 hardisk (without any power adapter). Hence, it is advisable to use hardisk that came with its own external power adapter when using the front USB 3.0 ports.

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WD Universal Firmware Updater for Windows

Western Digital (WD) provides My Book Essential (USB 3.0) firmware release 3.1.0.11B update for Windows users. The WD (Windows) Universal Firmware Updater Release Notes for v3.1.0.11B indicates that it will fixed incompatibility with Intel USB 3.0 host controllers. Before updating the WD My Book Essential (USB 3.0) hardisk firmware, all AntiVirus and Anti-Spyware software MUST be disabled. Your WD My Book Essential (USB 3.0) hardisk MUST be connected to your computer through the USB port to update the firmware through an internet connection that will download the latest firmware from the WD website and update the hardisk firmware. Please connect your WD My Book Essential (USB 3.0) hardisk to the USB 2.0 port on your computer for the firmware update process. When I connected the WD MyBook Essential external 3 TB hardisk to the USB 3.0 port, the My Book Essential (USB 3.0) firmware update software, WDFirmwareUpdater.exe failed to auto detect the hardisk and go to the next updating stage of downloading the required update modules.

The Seagate FreeAgent Goflex 1 TB external USB 3.0 hardisk has no firmware update available. Please refer to "Firmware Updates for Seagate Products" for more information.


References

[1] Asus P8H77-M motherboard User Manual version E7313

[2] Error message when you start a Windows 7 or Windows Vista-based computer after you change the SATA mode of the boot drive: "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"

[3] My Book Essential (USB 3.0) firmware release 3.1.0.11B update for Windows users